Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Videos on Showcase Page: No preview images

snowseeker May 14, 2019 03:25PM EEST

Hi,

On the content type "Showcase", there is an option to show videos hosted on vimeo.

If I enter more than one video url, not all videos show the preview image on the page. Some only show a box with the image-not-found symbol. However, clicking on it still plays the video.

I'd like to show the preview images of all videos.

I tried all kinds of settings on vimeo and my site. What am I missing?

Thanks

Up 0 rated Down
More than Themes May 14, 2019 09:04PM EEST More than Themes Agent

Hi,

We cannot reproduce what you described. Could you share more details by opening a private ticket with us?

- https://mtt.desk.com/customer/portal/emails/new

Please, share the URL of your website page where the issue appears and admin credentials so we can check your configuration.

Regards,
MtT

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Contact Us

support-agent@morethanthemes.com
http://assets0.desk.com/
false
morethanthemes
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete