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white screen at language stage of the installation

sonobor Aug 26, 2015 11:39PM EEST

I'm trying the Drupal 7 installation. When I get to the choose language step I click continue. I get a white screen. The normal installation works but that's not useful.

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More than themes - Sales Dept. Aug 27, 2015 09:56AM EEST More than Themes Agent

Thanks for reaching out.

Would you mind confirming that one Step one, you have ran the built-in installation profile that comes with Portfolio+1, rather than a generic Drupal installation profile?

1 It’s the third option, that says “Portfolio+ 7.x Easy Setup”.

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sonobor Aug 27, 2015 07:46PM EEST
Yes. I ran the third option and got the white screen.
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More than Themes Aug 28, 2015 06:55PM EEST More than Themes Agent

Hello Odin ,
thank you for contacting us.

Could you please open a new private task by including your Drupal credentials and a valid FTP account in order to check that for you?

More than (just) Themes

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