Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

white screen at language stage of the installation

sonobor Aug 26, 2015 11:39PM EEST

I'm trying the Drupal 7 installation. When I get to the choose language step I click continue. I get a white screen. The normal installation works but that's not useful.

Up 0 rated Down
More than themes - Sales Dept. Aug 27, 2015 09:56AM EEST More than Themes Agent

Thanks for reaching out.

Would you mind confirming that one Step one, you have ran the built-in installation profile that comes with Portfolio+1, rather than a generic Drupal installation profile?

1 It’s the third option, that says “Portfolio+ 7.x Easy Setup”.

Up 0 rated Down
sonobor Aug 27, 2015 07:46PM EEST
Yes. I ran the third option and got the white screen.
Up 0 rated Down
More than Themes Aug 28, 2015 06:55PM EEST More than Themes Agent

Hello Odin ,
thank you for contacting us.

Could you please open a new private task by including your Drupal credentials and a valid FTP account in order to check that for you?

Best
More than (just) Themes

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Contact Us

support-agent@morethanthemes.com
http://assets0.desk.com/
false
morethanthemes
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete